![]() Part 1: Fix Firmware Upgrade Encountered an Issue With Kies How to Back up Data from a Broken Galaxy (opens new window) You can use the solutions to fix the problem on Galaxy S7/S6/S5/S4/S3/2/Note 5/4/3/2 and tablets. This post will show you three solutions to fix firmware upgrade encountered an issue with/without Kies. Many Samsung users get this error message when they are attempting to use Odin/Kies to root, upgrade, downgrade their devices or flashing a custom ROM. ![]() Please select recovery mode in Kies & try again".
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